What is VoIP and How can it Benefit Your Business?

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As the owner of a business, you will know only too well the critical role that strong communication plays in your company. Communication impacts every aspect of a business, so it needs to be both effective and efficient. Communication is at the heart of your business, from internal connectivity between team members in different locations, through to responding to customer inquiries – it underpins your whole business operation.

Poor communication can have a significant and damaging effect on your company. From reduced employee productivity to dissatisfied customers, the impact of poor communication is often felt throughout the entire company.

Implementing a VoIP telephone system can help you to overcome many of the communication challenges that your business faces. You may have heard of VoIP, but are unsure of its exact meaning. In this article, you will learn precisely what VoIP is and how it can help your business. 


What is VoIP?

VoIP is an acronym of Voice over Internet Protocol. VoIP technology is used in place of a traditional telephone system. A VoIP system sends voice calls using internet protocol rather than through a conventional phone line. This may only sound like a minor change, but shifting from a regular phone line to VoIP has many benefits.

Since the 1990s, when VoIP first became available, the technology has grown to become a popular choice for many businesses and individuals across the world. Research shows that the popularity of VoIP is expected to grow even further over the coming years.


The Benefits of VoIP Phone Systems

Here are just some of the reasons that organizations are switching from landlines to VoIP:

  • Reduced downtime and disruption, which enables customers to contact your business easily and improves customer service.


  • Enables internal phone calls across different business locations, allowing your workers to collaborate across the miles and work together productively regardless of location.


  • There is no charge for internal calls, so employee communication does not need to be limited to save money.


  • No monthly line rental to factor into your business running costs.


  • Reduced cost of calls also helps to keep your running costs low.


  • It can easily be scaled up alongside your business as you expand to provide seamless communication even in multiple locations.


Switch Your Business Phone System to VoIP

Traditional phone lines can be both expensive and unreliable, neither of which is helpful for the long term success of your business. To improve reliability and to keep operating costs down, many companies have chosen to switch from a landline to VoIP. 

If you are keen to enjoy the cost savings and improved connectivity provided by VoIP, you may be considering implementing a VoIP system in your business. To get the most benefit from VoIP, be sure to research the Best VOIP Services so that you have a seamless switch over. Finding the best VoIP supplier will help to ensure that you have a service provider that you can rely on to deliver the best VoIP solution for the needs of your business.


Lisa Besserman, Founder and CEO of Startup Buenos Aires, has been named as Business Insider’s “Top 100 Most Influential Women in Tech”, and the 2014 “Business Innovator of Latin America” by the Council of the Americas.
Lisa moved to Buenos Aires from New York City to create Startup Buenos Aires, the organization that represents the startup, tech and entrepreneurial community of Buenos Aires, Argentina.
Startup Buenos Aires has been one of the main catalysts for strengthening the tech ecosystem in Latin America, by bringing global startup initiatives, development projects and investment opportunities to the region.
Under Lisa’s leadership Startup Buenos Aires has been credited as “Top 3 Growing Startup Cities” by CNBC and “5 Emerging Global Tech Hubs” by Entrepreneur Magazine.

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